A permissive license whose main conditions require the retention of copyright and licensing. Contributors expressly grant patent rights. Licensed works, modifications and major works can be distributed under different conditions and without source code. Registration: Register your device and create an online account at: support.paloaltonetworks.com. Enter your Palo Alto Networks firewall and customer account number in your order summary. Permission is verified and your access to the support portal is available for online services. Once you`ve created your account, you can either add additional users to your business or have your users register themselves. You can manage your firewalls by navigating the Home Page to support > devices. Here is a list of all the devices currently registered. Find the device for which the license needs to be activated and click the pencil icon under the Actions column: Registering your account is a simple process that only takes a few minutes.
During the registration process, you can register your Palo Alto Firewall appliance and later activate your support and subscription license. To start, visit the Palo Alto support page support.paloaltonetworks.com/ and click the Connect link in the top right corner of the page: This closes the process of activating the Palo Alto license. You should now have registered all licenses/features and get technical support for your device (s). Once the firewall registration process is complete, the final step is to activate your license. Once this process is complete, the firewall appliance is covered by a warranty substitute, can download PAN OS software updates and have access to Wildfire, URL filter, antispyware, security updates and more, depending on the subscription purchased. You are responsible for all shipping costs generated by the return of the defective product. Products are repaired or replaced within two weeks of receiving the broken down device. Palo Alto Networks will cover all shipping costs that will be charged to you when the repaired or replaced product is delivered, with the exception of fees or charges related to importing shipments outside the United States. However, if Palo Alto Networks reasonably believes the item is functional, you pay all transportation costs. If the defective product returned is not covered by the warranty conditions or has no warranty, you are responsible for Palo Alto Networks` repair costs, including all shipping costs. To activate the licenses, the role of ELA administrator must be assigned to your Palo Alto account. You can use this role among members > User Management Add customers who purchase a new Palo Alto Firewall app, or the support contract receives a permission code needed to activate their technical support, licensing and service subscriptions – as well as many other useful information is included below.
The next day`s delivery service is subject to certain restrictions. For more information, see RMA Process Policy (www.paloaltonetworks.com/content/dam/paloaltonetworks-com/en_US/assets/pdf/datasheets/support/rma-process-policy.pdf). To start, visit the Palo Alto support page support.paloaltonetworks.com/ and click on the Connect link in the top right corner of the page.